If you like Pureva, you will receive your next cartridges.
Editable
your subscription
your subscription
You can cancel or change your subscription at any time
Does the filter fit my faucet?
Yes, Pureva is compatible with 99% of standard faucets .
We include 6 universal adapters in each box to ensure a quick and hassle-free installation. And if you need a specific adapter, our customer service team will send it to you free of charge.
What does the Pureva box contain?
- 1 stainless steel filter
- 2 cartridges (or more depending on the formula chosen)
- 6 universal adapters
- 1 illustrated installation guide
Is it easy to install?
Yes ! Installation takes less than a minute , without any tools . Simply screw the filter onto your faucet.
“Pureva won me over with its solution, which makes it easy to make quality water accessible to everyone.”
Jean-Pierre Nadir
French entrepreneur
Pureva, seen in the media...
“Pureva won me over with its solution, which makes it easy to make quality water accessible to everyone.”
Jean-Pierre Nadir
French entrepreneur
Frequently Asked Questions
We answer your questions
Is the filter compatible with all faucets?
Yes, it's compatible with 99% of faucets on the market. Adapters are included in your box if needed, and our customer service team is available to assist you if you have any questions.
Does filtered water retain its minerals?
Yes. The Pureva microfiltration system allows essential minerals like calcium and magnesium to pass through, which are essential for balanced water.
What does Pureva actually filter?
Pureva effectively filters drug residues, pesticides, PFAS (such as PFOA), chlorine, and fine particles down to 0.1 microns, thanks to its natural microfiltration technology.
Does the water flow change after installation?
The flow rate is slightly adjusted, while remaining fluid and comfortable: up to 4 liters per minute. It allows immediate use for drinking or cooking, without waiting.
What is the lifespan of a cartridge?
Each cartridge has an average lifespan of 1 month, depending on your consumption. An automatic subscription system allows you to receive your cartridge at the right time.
Is the filter tested by an independent laboratory?
Yes. The device has been rigorously tested by the IFTS (Institute of Filtration and Separation Techniques) and Eurofins Laboratories, two independent French laboratories recognized in the field of filtration.
Can I use filtered water for cooking, children or pets?
Yes. Pureva filtered water is perfectly suitable for everyday use, including for children, pets, and cooking. It's healthy, pleasant-tasting, and readily available.
Pureva One Filter
3 colors to choose from: Stainless steel,
Black or White
Filter cartridges
Minimum 2 or more depending on the size of your household
6 adapters
99% compatibility guaranteed with our standard adapters
1 installation guide
A clear and simple manual for installation in 1 minute
Is the subscription mandatory?
Yes, the subscription is Pureva's primary mode of operation. This ensures cartridge renewals are seamless, without the hassle of having to worry about them, and guarantees consistent water quality.
Can I cancel my subscription at any time?
Yes! You can cancel at any time from your customer area, without fees or long-term commitment.
Is it flexible (frequency, quantity, break)?
Yes, the subscription is 100% flexible. You can:
– Change the sending frequency
– Adjust the quantity of cartridges
– Pause or postpone a shipment from your customer area
How many cartridges are sent by default?
The number of cartridges sent depends on the length of your subscription (3, 6, or 12 months) and the number of people in your household. When you order, we ask for this information so we can send you exactly what you need—neither too many nor too few.
Everything is designed to ensure you have the right amount of cartridges until your next renewal. You can, of course, adjust your subscription at any time from your customer area.
How much does Pureva filtered water cost?
The cost depends on your plan, but on average, Pureva filtered water costs around €0.16 per liter (quarterly plan).
You benefit from a 10% discount on the 6-month subscription, and a 20% discount on the annual subscription, which makes the solution even more economical in the long term.
Is there a money-back guarantee or trial?
Yes! You benefit from a 30-day money-back guarantee upon receipt of your filter. And in case of technical issues, our support team is there to assist you with a free replacement or adjustment guarantee.
What are the delivery times?
Delivery in mainland France takes place within 5 to 7 working days after validation of the order.
Is delivery free?
Yes! Delivery is free in mainland France, whether for a first purchase or as part of a subscription.
Can I return the product if I am not satisfied?
Yes. You have a 14-day trial period after receiving your filter to change your mind and make a return.
If I return it, will I get a full refund?
Refunds are issued once the product has been returned and verified. A fixed logistics fee may be deducted to cover shipping and handling costs.
Is the filter guaranteed?
Yes. The filter is covered by a warranty against manufacturing defects. In the event of a problem (leak, non-compliant part, malfunction), our after-sales service team will offer you a replacement.
What if an item is missing or damaged upon receipt?
You can contact us at care@pureva.co. Our team will respond quickly to resolve the issue and, if necessary, resend the affected items free of charge.
Pureva One Filter
Is the filter compatible with all faucets?
Yes, it's compatible with 99% of faucets on the market. Adapters are included in your box if needed, and our customer service team is available to assist you if you have any questions.
Does filtered water retain its minerals?
Yes. The Pureva microfiltration system allows essential minerals like calcium and magnesium to pass through, which are essential for balanced water.
What does Pureva actually filter?
Pureva effectively filters drug residues, pesticides, PFAS (such as PFOA), chlorine, and fine particles down to 0.1 microns, thanks to its natural microfiltration technology.
Does the water flow change after installation?
The flow rate is slightly adjusted, while remaining fluid and comfortable: up to 4 liters per minute. It allows immediate use for drinking or cooking, without waiting.
What is the lifespan of a cartridge?
Each cartridge has an average lifespan of 1 month, depending on your consumption. An automatic subscription system allows you to receive your cartridge at the right time.
Is the filter tested by an independent laboratory?
Yes. The device has been rigorously tested by the IFTS (Institute of Filtration and Separation Techniques) and Eurofins Laboratories, two independent French laboratories recognized in the field of filtration.
Can I use filtered water for cooking, children or pets?
Yes. Pureva filtered water is perfectly suitable for everyday use, including for children, pets, and cooking. It's healthy, pleasant-tasting, and readily available.
Box contents
Pureva One Filter
3 colors to choose from: Stainless steel,
Black or White
Filter cartridges
Minimum 2 or more depending on the size of your household
6 adapters
99% compatibility guaranteed with our standard adapters
1 installation guide
A clear and simple manual for installation in 1 minute
Subscription and prices
Is the subscription mandatory?
Yes, the subscription is Pureva's primary mode of operation. This ensures cartridge renewals are seamless, without the hassle of having to worry about them, and guarantees consistent water quality.
Can I cancel my subscription at any time?
Yes! You can cancel at any time from your customer area, without fees or long-term commitment.
Is it flexible (frequency, quantity, break)?
Yes, the subscription is 100% flexible. You can:
– Change the sending frequency
– Adjust the quantity of cartridges
– Pause or postpone a shipment from your customer area
How many cartridges are sent by default?
The number of cartridges sent depends on the length of your subscription (3, 6, or 12 months) and the number of people in your household. When you order, we ask for this information so we can send you exactly what you need—neither too many nor too few.
Everything is designed to ensure you have the right amount of cartridges until your next renewal. You can, of course, adjust your subscription at any time from your customer area.
How much does Pureva filtered water cost?
The cost depends on your plan, but on average, Pureva filtered water costs around €0.16 per liter (quarterly plan).
You benefit from a 10% discount on the 6-month subscription, and a 20% discount on the annual subscription, which makes the solution even more economical in the long term.
Is there a money-back guarantee or trial?
Yes! You benefit from a 30-day money-back guarantee upon receipt of your filter. And in case of technical issues, our support team is there to assist you with a free replacement or adjustment guarantee.
Delivery and return
What are the delivery times?
Delivery in mainland France takes place within 5 to 7 working days after validation of the order.
Is delivery free?
Yes! Delivery is free in mainland France, whether for a first purchase or as part of a subscription.
Can I return the product if I am not satisfied?
Yes. You have a 14-day trial period after receiving your filter to change your mind and make a return.
If I return it, will I get a full refund?
Refunds are issued once the product has been returned and verified. A fixed logistics fee may be deducted to cover shipping and handling costs.
Is the filter guaranteed?
Yes. The filter is covered by a warranty against manufacturing defects. In the event of a problem (leak, non-compliant part, malfunction), our after-sales service team will offer you a replacement.
What if an item is missing or damaged upon receipt?
You can contact us at care@pureva.co. Our team will respond quickly to resolve the issue and, if necessary, resend the affected items free of charge.
Need help?
Take advantage of valuable expert advice to make the best choices for your order!
